Support

Do you have a question about installation, configuration or administration of your Evetron product? The Evetron technical support provides reliable assistance when it comes to answering your questions or solving a technical problem.

Expert advice for our high-quality products is self-evident. Our technical team consists of experienced and graduate engineers. Your needs and questions are important for the high quality and continuous improvement of Evetron products.

Fast processing of your request with the checklist.

In the event of a service request, we provide a checklist for quick and reliable help.

 

  • Company, name, phone number, e-mail address
  • Part number  of the device, if applicable the name of the reseller
  • Date and number of the invoice, if applicable the name of the reseller
  • Date of issue of this manual
  • Type, circumstances and duration of the problem
  • On the problem involved components (eg. graphics source, monitor, USB-HID / USB 2.0 devices, cables)
  • Results of all measures

 

Send the completed checklist with your contact information by e-mail to support@evetron.com. Our experts will contact you as soon as possible.